Our Admin Team

Caring for your pets as if they were ours

Claire Luscombe

Practice Manager

My Bay Vet Group journey began in 2006 when, after leaving a long career in the Animal rescue industry, I joined the newly opened Bayview surgery in Torquay as their Receptionist. After helping to grow and develop the Torquay surgery I was offered the chance for a new venture and became the Practice Manager for the Group in 2013.

Since I joined the Group it has been interesting to watch the changes and developments happen, and to now be part of helping to mould the future means that each day brings new and exciting challenges. Bay Vet Group has a fabulous team of dedicated staff and we all strive to continue our evolution to further develop our high level of diagnostics, Veterinary disciplines, and client and patient care.

Whilst I may spend most of my day on administration duties, I still retain the passion for animals of all shapes and sizes which has shaped my whole career. From continuing to help stray and unwanted animals that come into the surgery, to following my dog training addiction both in running training classes and taking my own two dogs through various levels of obedience, agility, gun dog, tricks and scentwork. I also have a rather large family of cats who have arrived at my door through neglect, abandonment and some through fostering….(who never left!!) and an ever changing number of small furry creatures who seem to make it home too!

Amy Hutchins

Finance Manager

I started working for Bay Vet Group in 2011 and have had many varying roles within the practice from receptionist to Student Veterinary Nurse. I now work as the Practice Finance Manager dealing with all of the pet insurance claims for the five branches, collating invoices and other financial controls.

I love being part of a practice that is constantly growing and evolving as well as working with an amazing group of people.

I have an ever-growing menagerie of pets (most have been adopted through work) including a horse, 3 cats, rabbits, guinea pigs and a chinchilla. Outside of work I enjoy horse-riding, Pilates and travelling.

Claire Bamford

Marketing Manager

Lauren Naylor

Receptionist – Torquay.

I started working with animals when I was 12 years old and I’ve been lucky enough to work with some amazing animals including Guide Dogs and rescue donkeys/horses & mules.

I’ve been a Veterinary Receptionist for 6 years and have worked at Bay Vet Group since 2014 and I thoroughly enjoy my job. I have a rescue Staffie who comes to work with me every day, and I love to compete on my Arab horse in jumping and endurance .

Kat Langer

Receptionist – Dawlish.

Kat is currently on maternity leave having had a beautiful baby girl.  We wish all her family the best of health.  I joined Bay Vet Group in 2015 having previously worked in rescue. I have always loved animals and grew up in a veterinary environment due to my father being a vet. Working for Bay Vet Group can be very rewarding but challenging at the same time, it offers a very diverse workplace. We have strong bonds with our clients and are at the forefront of veterinary care.

I have lived in Devon since I was 2 years old, I live in Newton Abbot with my son and our rescued animals which includes a staffie, 2 cats, 2 snakes, 2 bearded dragons and a 3 legged wood mouse.

Nina Willis

Receptionist – Teignmouth

I have worked at Bay Vet Group since 2012 as a veterinary receptionist/animal care assistant but I was also employed here about 15 years ago as a trainee Veterinary nurse. I absolutely love working with animals having previously worked at Paignton Zoo and for Guide Dogs for the Blind. I really enjoy the diversity of my job and meeting our clients and their lovely pets. No two days are the same! When I’m not on reception, I enjoy assisting the vets and nurses with operations and taking care of our in-patients.

Having been raised in Teignmouth, I couldn’t imagine anywhere else I’d rather live. I live with my (new) husband and our 2 beautiful cats that I rescued from work (occupational hazard!), Poppy & Mimi. But there’s always room for more 🙂

Kyarna Rushworth

Receptionist – Paignton.

I joined the team at Bay Vet Group in 2016. I had previously worked as a receptionist in both a caravan park and a hotel, as well as having experience as a dog grooming assistant. I have also volunteered at Animals in Distress and had work experience at Paignton Zoo during my time at college. I really enjoy every part of my job and I am eager and enthusiastic to learn more.

I have four beautiful rescue cats and a rather gorgeous English Springer Spaniel called Dobby. I spend my spare time exploring and travelling around the world.

Shannon Wicks

Receptionist – Dawlish

I joined Bay Vet Group in 2016 having previously worked in a Veterinary Practice in the USA. I am just about to start my training to become a Suitably Qualified Person (SQP) to dispense medications.

I absolutely love working with and around animals, I have a gorgeous dog of my own who I enjoy taking for walks on the beach and the moors.

I love travelling and have so far travelled around Europe, Thailand and the USA.

Rafe Lavine

Receptionist – Teignmouth

I have done quite a bit of different stuff, from Accounting and Admin Management to working in Financial Services and Retail and many years in Professional Broadcasting.

But there was always something missing from my work – something which I am passionate about. Animals.

Well that’s all changed because now I have what can only be described as a dream job working at Bay Vet Group. Looking forward to going to work every day is a very nice feeling. Great job. Great people.

Sophia Chalk

Receptionist – Paignton.


Micala Killingbeck

Receptionist – Dawlish.


Kate Bradstock

Administrative Assistant



Our veterinary reception team are dedicated to treating your pet like their own.


We provide our reception staff with continual training and opportunities to develop their skills to ensure that our level of customer care is always improving.


24/7 Emergency Care

We are available 24 hours a day 7 days a week using our own vet and nurse team.

Recent Bay Vet Group Blog Posts

Special offers, interesting cases and useful information.

We are recruiting – are you a super vet?

We have an exciting position for a friendly, enthusiastic vet to join our great team.  Working alongside our certificate holders and experienced general practitioners you will have a great opportunity to develop your veterinary skills.  For more information please see...

Ian Sayers joins Bay Vet Group

We are very excited to announce that Ian Sayers has joined our team. Ian is an extremely knowledgeable and experienced exotic animal vet and brings this skill set to our practice. As a certificated RCVS Advanced Practitioner in Zoological Medicine Ian is able to...

Our BRAND NEW Paignton vet surgery is now open

We are excited to announce that our brand new Paignton vet surgery is now open. Our Paignton branch is located next to Aldi on Brixham road. Our friendly and experienced team of vets, nurses and receptionists look forward to bringing a new type of veterinary practice...

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If you require urgent veterinary treatment please call your local branch surgery or our emergency phone number 01626 862020

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