Our Admin Team

Caring for your pets as if they were ours

Elizabeth Partridge

Practice Manager

We are delighted to announce that Liz has accepted our offer to become Practice Manager. Liz has been our Nursing Manager since 2016 but has recently passed her Veterinary Practice Managers Association Certificate to become a qualified Practice Manager, also completing her Level 5 in Leadership and Management and now joins the management team at the Dawlish surgery.

Liz qualified in 1997 as a Veterinary Nurse after attending college at the Bristol Vet School, Langford. She has travelled to Zimbabwe, Australia, New Zealand and Bali, eventually coming home to a Head Nurse position in a mixed practice in Somerset. She relocated back to Devon where she became Head Nurse of a small animal surgery in Exeter for 6 years and then joined a mixed practice in Totnes after the birth of her son. Her hobbies include reading, gardening, swimming and walking.

Amy Hutchins

Finance Manager

I started working for Bay Vet Group in 2011 and have had many varying roles within the practice from receptionist to Student Veterinary Nurse. I now work as the Practice Finance Manager dealing with all of the pet insurance claims for the five branches, collating invoices and other financial controls.

I love being part of a practice that is constantly growing and evolving as well as working with an amazing group of people.

I have an ever-growing menagerie of pets (most have been adopted through work) including a horse, 3 cats, rabbits, guinea pigs and a chinchilla. Outside of work I enjoy horse-riding, Pilates and travelling.

Shannon Wicks


I joined Bay Vet Group in 2016 having previously worked in a Veterinary Practice in the USA. I am just about to start my training to become a Suitably Qualified Person (SQP) to dispense medications.

I absolutely love working with and around animals, I have a gorgeous dog of my own who I enjoy taking for walks on the beach and the moors.

I love travelling and have so far travelled around Europe, Thailand and the USA.

I am now very excited to have been promoted to working alongside the office team from October 2018

Claire Bamford

Marketing Manager
Claire is currently on maternity leave after recently having a gorgeous baby boy, Daniel.

Lauren Naylor

Receptionist – Torquay.

I started working with animals when I was 12 years old and I’ve been lucky enough to work with some amazing animals including Guide Dogs and rescue donkeys/horses & mules.

I’ve been a Veterinary Receptionist for 6 years and have worked at Bay Vet Group since 2014 and I thoroughly enjoy my job. I have a rescue Staffie who comes to work with me every day, and I love to compete on my Arab horse in jumping and endurance .

Carie Robertson

Receptionist – Dawlish.

I joined Bay Vet Group in 2018 having previously worked in a reception setting. I love all animals and grew up on a farm environment and regularly have baby lambs to take care of! Working for Bay Vet Group can be very rewarding but challenging at the same time, it offers a very diverse workplace. We have strong bonds with our clients and are at the forefront of veterinary care.

I live in South Brent and love horse riding and taking long walks with my dog.

Nina Willis

Receptionist – Teignmouth.

Nina is currently on Maternity Leave after having a beautiful baby girl – we wish her all the very best!

I have worked at Bay Vet Group since 2012 as a receptionist but I was also employed here about 15 years ago as a trainee Veterinary nurse. I absolutely love working with animals having previously worked at Paignton Zoo and for Guide Dogs for the Blind. I really enjoy the diversity of my job and meeting our clients and their lovely pets. No two days are the same! Having been raised in Teignmouth, I couldn’t imagine anywhere else I’d rather live. I live with my (new) husband and our 2 beautiful cats that I rescued from work (occupational hazard!), Poppy & Mimi. But there’s always room for more.

Clare Walker

Receptionist – Dawlish.

Sophia Chalk

Receptionist – Paignton.

I joined Bay Vet Group in March 2017 as I’d always had an interest in veterinary practice. I have three dogs and occasionally foster dogs as required. I am a trained canine groomer and am now working towards a degree in canine behaviour. When I’m not working or studying I enjoy training with my dogs, cooking and spending time with my family.

Kelsey Frost

Receptionist – Paignton.

I joined Bay Vet Group in June 2018 and love every second of it! It is the first time I’ve worked in a veterinary practice and as I have had a variety of pets all my life, it is interesting to learn about the other side of things!

Having moved back to Paignton recently, I’ve found that it is so lovely to connect with the community again and look after all the wonderful pets that live in the area.

I have a dog of my own and a cantankerous old budgie who will outlive us all!

Cara Timlin

Receptionist – Teignmouth.

Sarah Childs

Receptionist – Dawlish.


Our veterinary reception team are dedicated to treating your pet like their own.


We provide our reception staff with continual training and opportunities to develop their skills to ensure that our level of customer care is always improving.


24/7 Emergency Care

We are available 24 hours a day 7 days a week using our own vet and nurse team.

Recent Bay Vet Group Blog Posts

Special offers, interesting cases and useful information.

Christmas Opening Times

Merry Christmas to all of our clients and their pets. Please be advised that our opening times are slightly different over the festive period. 24th December Paignton Open 10-2 25th and 26th Emergency Only 27th-30th Normal Opening Times 31st December Paignton Open 10-2...

We are recruiting – are you a super vet?

We have an exciting position for a friendly, enthusiastic vet to join our great team.  Working alongside our certificate holders and experienced general practitioners you will have a great opportunity to develop your veterinary skills.  For more information please see...

Our BRAND NEW Paignton vet surgery is now open

We are excited to announce that our brand new Paignton vet surgery is now open. Our Paignton branch is located next to Aldi on Brixham road. Our friendly and experienced team of vets, nurses and receptionists look forward to bringing a new type of veterinary practice...

Contact us now

If you require urgent veterinary treatment please call your local branch surgery or our emergency phone number 01626 862020