Our Admin Team

Elizabeth Jackman

Managing Director

I accepted the job as practice manager in 2018 having previously been the Nursing Manager since 2016.  I completed my Leadership management level 5 course in 2016 and then went onto achieve my certificate in veterinary practice management in 2017. I am now excited to be the managing director and help lead Bay Vet Group to achieve its mission and vision.

I qualified in 1997 as a Veterinary Nurse after attending college at the Bristol Vet School, Langford. I travelled to Zimbabwe, Australia, New Zealand and Bali in 1998, eventually returning home to a Head Nurse position in a mixed practice in Somerset. I relocated back to Devon where I became Head Nurse of a small animal surgery in Exeter for 6 years and then joined a mixed practice in Totnes after the birth of my son. My hobbies include reading, gardening, swimming riding and walking.

Shannon Simmonds

Finance Manager

I joined Bay Vet Group in 2016 having previously worked in a Veterinary practice in the USA. I love working with and around animals. I am now very excited to have been promoted to working alongside the office team since October 2018.

I also have a gorgeous dog of my own who I enjoy taking for walks on the beach and the moors.

I love travelling and have so far travelled around Europe, Thailand and the USA.

Karen Baker

People Manager

Sarah-Jayne Grylls

Health and Safety, Environment and Business Services Manager

I started working at Bay Vet Group in January 2022 coming from another local vet practice and I joined the Newton abbot team as a receptionist, I always enjoy meeting our lovely clients and their pets and I will always have the treats at the ready. 

I have since joined the office team in November 2023, ready for a new challenge and adventure working alongside the current management team and directors.

I love exploring the countryside with my family and my 2 German shepherds, Max and Luna, especially at national trust properties, and roaming historical heritage sites where I am always on the search for a new castle to visit. I enjoy baking, reading psychological thrillers, listening to a wide genre of music, and going to the theatre to watch a musical or stage production, but my ultimate favourite being a festive panto.

Tamsin Pridham

Head of Client Care

I joined Bay Vets in 2019 having previously worked as a vet receptionist in Bristol for several years, I’m delighted to continue doing the job that I absolutely love.
In my spare time, I enjoy making beach art, yoga, wild swimming and exploring new places with my dogs.

Clare Walker

Client Care Advisor – Dawlish

I started working for Bay Vet Group in August 2018 as a receptionist then joined the nursing team as a veterinary nursing assistant. I realised that I missed the client interaction on the front desk so have returned to the reception role I love.

I have always loved animals from a young age and have shared my home with a few growing up! I enjoy all aspects of my job and there is always something new for me to learn.

Lauren Brazier

Client Care Advisor (Branch Manager) – Torquay

I started working with animals when I was 12 years old and I’ve been lucky enough to work with some amazing animals including Guide Dogs and rescue donkeys/horses & mules.

I’ve been a Veterinary Receptionist for 12 years and have worked at Bay Vet Group since 2014 and I thoroughly enjoy my job. I have a rescue Staffie who comes to work with me every day, and I love to compete on my Arab horse in jumping and endurance .

Nicky Davey

Client Care Advisor

I joined Bay Vet Group in August 2024 as a Client Care Advisor.

My previous positions all revolve around customer care and administration, including a number of years in the Police Control Room.

I love meeting and greeting the clients and their pets, and i absolutely love abit of organising, so i feel this role suits me a treat!

I have grown up with horses, dogs and cats, attending Duchy College of Agriculture studying Equine Studies and Business Management.

In my spare time, you will find me up over the moors with the husband and dog, in the gym, or travelling.

Kelly Morris

Client Care Advisor

I joined Bay Vet Group in 2022 as a CCA, previous to this I have worked in other veterinary practices and rescue centers.

I enjoy my job and I enjoy helping client and their pets.

Abigail Wannell

Client Care Advisor 

I joined the practice in October 2024 as a CCA. I had previously worked at a vets in Torquay as a VCA as well as doing a year of placement at another independent practice in Bude alongside my animal management level 3 course. I have always had a strong passion to work with animals especially in a veterinary setting and I am looking forward to learning much more and progressing within the practice! I enjoy all aspects of my job, Especially greeting clients and their fluffy friends! In my spare time I enjoy going to festivals and concerts. I often go to the gym or travel around to different coasts with my family and our two spaniels Bean and Ted!

Chloe Collard

Client Care Advisor 

I joined Bay Vets in 2025 and love chatting with clients and meeting their pets. I’ve got a guinea pig called Porc and a real love for all small animals, especially cats, guinea pigs and rabbits. Before this, I worked in the spa and leisure industry. I’m a people person and enjoy making everyone feel welcome.

Lucy Hollingworth

Client Care Advisor 

I joined the Bay Vet team in November 2025 after previously working as a
dental receptionist. This is my first role in the veterinary industry,
and I’m excited to learn more while getting to know our clients and
their wonderful pets!

I’ve grown up around animals all my life, and my family currently has a
cat called Nala, and a Jack Russell called Milo, who I love taking out
for walks.

In my spare time, I enjoy spending time with friends and family, going
for bike rides, attending gigs and festivals and I am also learning
photography.

Alex Mazers

Client Care Advisor