Our Admin Team

Caring for your pets as if they were ours

Elizabeth Partridge

Practice Manager

I accepted the job as practice manager in 2018 having previously been the Nursing Manager since 2016.  I completed my Leadership management level 5 course in 2016 and then went onto achieve my certificate in veterinary practice management in 2017.

I qualified in 1997 as a Veterinary Nurse after attending college at the Bristol Vet School, Langford. I travelled to Zimbabwe, Australia, New Zealand and Bali in 1998, eventually returning home to a Head Nurse position in a mixed practice in Somerset. I relocated back to Devon where I became Head Nurse of a small animal surgery in Exeter for 6 years and then joined a mixed practice in Totnes after the birth of my son. My hobbies include reading, gardening, swimming riding and walking.




Amy Hutchins

Finance Manager

I started working for Bay Vet Group in 2011 and have had many varying roles within the practice from receptionist to Student Veterinary Nurse. I now work as the Practice Finance Manager dealing with all of the pet insurance claims for the five branches, collating invoices and other financial controls.

I love being part of a practice that is constantly growing and evolving as well as working with an amazing group of people.

I have an ever-growing menagerie of pets (most have been adopted through work) including a horse, 3 cats, rabbits, guinea pigs and a chinchilla. Outside of work I enjoy horse-riding, Pilates and travelling.

Shannon Wicks

Office Administrator Manager

I joined Bay Vet Group in 2016 having previously worked in a Veterinary practice in the USA. I love working with and around animals. I am now very excited to have been promoted to working alongside the office team since October 2018.

I also have a gorgeous dog of my own who I enjoy taking for walks on the beach and the moors.

I love travelling and have so far travelled around Europe, Thailand and the USA.

Bernadette Ogree

Health and Safety Co-ordinator

I joined Bay Vet Group in 2019 and feel very privileged to be part of the team. My role as the Health & Safety Coordinator is all about keeping the team working in a safe environment. The best bit about being part of the team is each day you meet new furry friends and get to see the clinical teams do some amazing work.

My home life is all about my husband and children, our two crazy dogs and a tortoise. I love upcycling and dragging my husband around charity shops.  


Claire Bamford

Marketing Manager
I started working for Bay Vet Group in 2016 supporting their marketing. I have recently returned from furlough.

Outside of work I have two little monkeys, Daniel and Jonathan, to look after who keep me busy.


Tamsin Pridham

Receptionist – Dawlish

I joined Bay Vets in 2019 having previously worked as a vet receptionist in Bristol for several years, I’m delighted to continue doing the job that I absolutely love.
In my spare time, I enjoy making beach art, yoga, wild swimming and exploring new places with my dogs.


Danielle Pritchard

Receptionist – Dawlish

I started working with Bay Vet Group in 2019 and have enjoyed creating rapports with all of our lovely clients.

Having been born and raised in Zimbabwe, I was constantly surrounded by animals (domestic and wild) and have missed being around them since leaving. I am a very proud Aunty of a Bichon X Maltese that (as you can imagine!) rules the roost!

I enjoy kayaking, walking and playing racket sports in my free time

Lauren Brazier

Receptionist (Site Manager) – Torquay

I started working with animals when I was 12 years old and I’ve been lucky enough to work with some amazing animals including Guide Dogs and rescue donkeys/horses & mules.

I’ve been a Veterinary Receptionist for 6 years and have worked at Bay Vet Group since 2014 and I thoroughly enjoy my job. I have a rescue Staffie who comes to work with me every day, and I love to compete on my Arab horse in jumping and endurance .

Sarah-Jayne Grylls

Receptionist – Newton Abbot

I joined Bay Vet Group in January 2022 having worked as a veterinary receptionist at another local practice.  

Sarah-Jayne enjoys walks and miniature golf with her German Shepher and keeps tropical fish, and really enjoys meeting all of your pets.

She enjoys boxing, running and reading in her spare time and loves spending time with her family exploring the countryside at national trust properties, roaming historical english hertiage sites and is always on the search for a new castle to visit.

Shania Ford

Receptionist – Paignton

I joined the Bay Vet Group team in September 2021. I have never worked in the veterinary industry before but have always had a passion for animals.
I feel very lucky to have this opportunity and there is lots for me to learn, which I am thoroughly enjoying.
At home I have a feisty fur ball called Freddie who I have grown up with.
In my spare time I enjoy spending time with my friends and family and going for nature walks.


Clare Walker

Receptionist – Dawlish

I started working for Bay Vet Group in August 2018 as a receptionist then joined the nursing team as a veterinary nursing assistant. I realised that I missed the client interaction on the front desk so have returned to the reception role I love.

I have always loved animals from a young age and have shared my home with a few growing up! I enjoy all aspects of my job and there is always something new for me to learn.
Most of my spare time is spent with my collie dog Millie, we can often be found exploring rock pools on the beach or investigating the ducks on the green.

Daniela Hamilton

Receptionist – Torquay

Hi, I’m Daniela.  I joined Bay Vet Group in August 2020.  I previously worked in office environments and never imagined I would have the opportunity to work somewhere as interesting as a vets and now I’m here I can’t imagine doing anything else.

When I’m not working, I like to spend my time practising pilates at home but sometimes accidentally end up napping instead.  I try to keep myself busy by doodling weird and wonderful things and being with my friends and family as much as possible.


Rachel Langdon-Tait

Receptionist – Paignton


Kandis Nelson


I joined Bay Vet Group in the Autumn of 2020. I recently moved back to the UK from living in the USA for 18 years.

I previously worked in the medical field and this is my first time working in a veterinary setting. I have had animals my whole life and have always had a passion for animals and their well-being.

I absolutely love working in this environment and feel privileged to interact with all of the animals and their owners. 



Our veterinary reception team are dedicated to treating your pet like their own.


We provide our reception staff with continual training and opportunities to develop their skills to ensure that our level of customer care is always improving.

24/7 Emergency Care

We are available 24 hours a day 7 days a week using our own vet and nurse team.

Recent Bay Vet Group Blog Posts

Special offers, interesting cases and useful information.


Unfortunately due to a combination of Covid restrictions and a huge surge in cat ownership across the world there is now a global shortage of cat vaccines. To ensure we can protect as many cats as possible with the limited doses available we are prioritising kitten...

Coronavirus update 12/09/21

We have taken the decision to now allow a limited number of people into our surgeries. One client per pet will be allowed into the consult room if you wish. We are happy to continue providing a kerbside consultation service for those clients who wish to still be seen...

Coronavirus update 19th July

With the rising coronavirus cases locally and nationally we have taken the decision to continue providing our services as we have been for the past few months. We will continue to operate a closed door policy at our Dawlish, Teignmouth and Paignton surgeries to reduce...

Contact us now

If you require urgent veterinary treatment please call your local branch surgery or our emergency phone number 01626 862020


01803 605675

Opening times


01626 862020

Opening times
Mon-Fri: 8-8
Sat: 10-4

Newton Abbot

01626 247999

Opening times
Mon-Fri: 9-6


01803 467999

Opening times
Mon-Fri: 8-8
Sat: 10-4
Sun: 10-4


01626 778882

Opening times
Mon-Fri: 9-6


01803 314940

Opening times
Mon-Fri: 9-6
Sat: 10-4

Local and independent vets caring for your pet as if they were ours