Our Admin Team

Elizabeth Jackman

Managing Director

I accepted the job as practice manager in 2018 having previously been the Nursing Manager since 2016.  I completed my Leadership management level 5 course in 2016 and then went onto achieve my certificate in veterinary practice management in 2017. I am now excited to be the managing director and help lead Bay Vet Group to achieve its mission and vision.

I qualified in 1997 as a Veterinary Nurse after attending college at the Bristol Vet School, Langford. I travelled to Zimbabwe, Australia, New Zealand and Bali in 1998, eventually returning home to a Head Nurse position in a mixed practice in Somerset. I relocated back to Devon where I became Head Nurse of a small animal surgery in Exeter for 6 years and then joined a mixed practice in Totnes after the birth of my son. My hobbies include reading, gardening, swimming riding and walking.

Shannon Simmonds

Office Administrator Manager

I joined Bay Vet Group in 2016 having previously worked in a Veterinary practice in the USA. I love working with and around animals. I am now very excited to have been promoted to working alongside the office team since October 2018.

I also have a gorgeous dog of my own who I enjoy taking for walks on the beach and the moors.

I love travelling and have so far travelled around Europe, Thailand and the USA.

Sarah-Jayne Grylls

Admin Assistant

I started working at Bay Vet Group in January 2022 coming from another local vet practice and I joined the Newton abbot team as a receptionist, I always enjoy meeting our lovely clients and their pets and I will always have the treats at the ready. 

I have since joined the office team in November 2023, ready for a new challenge and adventure working alongside the current management team and directors.

I love exploring the countryside with my family and my 2 German shepherds, Max and Luna, especially at national trust properties, and roaming historical heritage sites where I am always on the search for a new castle to visit. I enjoy baking, reading psychological thrillers, listening to a wide genre of music, and going to the theatre to watch a musical or stage production, but my ultimate favourite being a festive panto.

Tamsin Pridham

Head of Client Care

I joined Bay Vets in 2019 having previously worked as a vet receptionist in Bristol for several years, I’m delighted to continue doing the job that I absolutely love.
In my spare time, I enjoy making beach art, yoga, wild swimming and exploring new places with my dogs.

Clare Walker

Client Care Advisor – Dawlish

I started working for Bay Vet Group in August 2018 as a receptionist then joined the nursing team as a veterinary nursing assistant. I realised that I missed the client interaction on the front desk so have returned to the reception role I love.

I have always loved animals from a young age and have shared my home with a few growing up! I enjoy all aspects of my job and there is always something new for me to learn.

Lauren Brazier

Client Care Advisor (Branch Manager) – Torquay

I started working with animals when I was 12 years old and I’ve been lucky enough to work with some amazing animals including Guide Dogs and rescue donkeys/horses & mules.

I’ve been a Veterinary Receptionist for 12 years and have worked at Bay Vet Group since 2014 and I thoroughly enjoy my job. I have a rescue Staffie who comes to work with me every day, and I love to compete on my Arab horse in jumping and endurance .

Nikki Thorne

Client Care Advisor – Newton Abbot

Shania Ford

Client Care Advisor – Paignton

Charlotte Steel

Client Care Advisor 

I started working for Bay Vet Group as a receptionist in May 2022. I previously had done some studying for veterinary nursing back in 2019 and spent time working in a different veterinary practice. I love working with animals however I also enjoy being customer facing and working more on the reception. In my previous job I was an assistant manager of a large restaurant as well as being the events manager and working on the hotel reception, so I have a good understanding of people.

I love working with the Bay Vet Group team and as it is enjoyable and I love being around animals and being the first point of contact for clients. 

At home I have a little cat called Pepper, I love coming home to her and having a cuddle in bed! 

In my spare time I like to cook, I like to create art I also like to socialise and see friends and family, I love to travel but also just love walks at the beach and in the country” 

Nicky Davey

Client Care Advisor