Please Leave Us a Review

If you like what we do

Paignton Surgery – Reviews

We would love to know how we are doing by asking you to leave us a review.  Your email address will not be visible on the review but is used so we can contact you if required.

Submit your review

Create your own review

Average rating:  
 55 reviews
 by Judith Wood on Bay Vet Group - Paignton
Great service

Unfortunately we have needed to bring both our cats for treatment as they have been unwell.

The service and care from the team has been excellent. It has been easy to get an appointment, blood results are always phoned through to us and explained thoroughly. One cat needed a scan and this was carried out in a timely manner and results clearly explained.

This is definitely the best vet we have used in the 30+ years of having cats and living in different locations.

We are new to this area and I would have no hesitation in recommending this vet practice.

Thank you Bay Vet group

 by Cornelia Frost on Bay Vet Group - Paignton

On Wednesday our 12 week old Yorkshire Terrier had her appointment for her vaccination. This was only our second visit to Bay Vet Group in Paignton.

I received the best surprise ever in meeting our vet Dan. Dan was just impressive!!

Through the last 34 years we’ve had many dogs and vets. But NEVER EVER have I come across a vet like Dan!

Timi is so little and Dan spent ages to get her comfortable and making friends with her before he did anything else. Timi got so relaxed she settled down to have little sleep on the table. And even when Dan started his examination of Timi, he was super careful and allowed her to sniff things out and explore. I could not believe the gentleness in this man!

I can’t thank Dan enough for making this vet visit such a pleasant experience for Timi. Dan has won our hearts and I’m not sure we ever want to see anyone else! Whatever Dan is being paid to do his job, he deserve even more and a medal!!

Timi didn’t even wimper or flinched when she got her vaccination. We walked out there calm and happy with the world!

 by Sophia on Bay Vet Group - Paignton
Dan was so caring and considerate

Attending a vet appointment with a poorly pet is always daunting and angst inducing but doing this with a dog who has suffered historic trauma makes the event even more challenging and can make it harder to successfully treat the patient. Today our vet Dan showed considerable patience and compassion to one such dog. He didn't rush the consultation and he sought guidance as to how best to proceed throughout the appointment. He went to great measures to minimise the stress involved. Dan's approach meant that our dog could be treated with minimal anxiety and without pain, all while avoiding the need for sedation. As a behaviourist, this is exactly how you hope to be met with a traumatised dog. I'm so grateful for Dan today.

 by Jane vaughan on Bay Vet Group - Paignton

Took Buster-Billy for his booster jabs today.usually always see Emily. Today we met Iris. She was a star.talked to Buster-Billy, was so gentle and reassured him, Took her time with him. Thank you Iris you were amazing ,♥️♥️

 by Aimee Woods on Bay Vet Group - Paignton
Such amazing vets and nurses at Paignton bay vet group

My dog was booked in to have a castration after having the implant for six months and the veterinary team were just incredible. I was a little nervous about leaving my dog and him having surgery but the vet Emily made me feel at ease and explained everything to me. I want to say a massive thank you to Emily and Danica for there friendly and caring nature towards myself and my boy. I can tell that the staff really do care for the animals and treated Albie as there own. So thank you to all the veterinary staff ♥️ my boy is recovering well.

 by Elaine on Bay Vet Group - Paignton

Having just moved to the area my 13year old cat wasn’t well or eating I rang up and they got me an appointment right away sadly my poor cat had to be put to sleep 🥲

I can honestly say they where amazing the compassion and care they shown was outstanding

I received a sympathy card few days later which was very thoughtful of them I would definitely highly recommend this practice who go above and beyond

I can’t thank you enough

 by Sydney on Bay Vet Group - Paignton

Having taken my dog to bay vets for her final trip ,I would like to thank the staff for the way she was treated ,on her final journey thank you so much for yr carryout showed her ,and the lovely card you sent ,I will treasure it always ,many thanks xxxxx.

 by Vanessa on Bay Vet Group - Paignton
Wonderful vets

If I could give them 10 stars I would, happily.

I have elderly cats that suffer from age related issues and these wonderful people treat them so kindly.

The cats are never stressed by their visit.

Cannot recommend highly enough

 by Naomi on Bay Vet Group - Paignton
Amazing care

Just want to say how amazing one of your vets Harry has been when my dog had an eye ulcer. He really did go above and beyond to help us through our long but successful process. Nothing was to much hassle and Harry was always good on talking us through everything that was happening. Really couldn't recommend him enough!!

 by Kelly limmer on Bay Vet Group - Paignton

Just wanted to say a massive thank you to the vet we saw on the 25/08/2022 I think his name was Dan. He really took the time to check over Effie who is our rescue French bulldog with a lot going on. You could tell Dan really wanted to help and cared about Effies wellbeing. I feel like we are finally getting somewhere after months of scratching and licking.

 by Marisa Coxhead on Bay Vet Group - Paignton
Thank You

Yesterday we had to take our very old cat with a badly bro ken back leg to Bay Vets and we just wanted to say a big thank you to all the staff for their care a sensitvity ❤️ thank you Bay Vets you are amazing! Marisa and Ron Coxhead.

 by Karen Tibbs on Bay Vet Group - Paignton

Tiday recieved a card from bay vuew regarding our jack russell milly who sadly was put to sleep friday thank you for caring so mych for us humans to as well as our beloved fury 4 legged family members ...

 by K Tibbs on Bay Vet Group - Paignton
Care til the end

Sadly this morning our beautiful loving jack russell milly was put to sleep thank you emily for being so kind as it was heartbreaking for us .after severals days of getting poorly .she was cared for at bay view paignton and was so looked after by selena .sarah .luca leanne and sara and all the othe fabulous members if staff thank you so mych for making her comfortable as pissible this week and allowing us that time with her we are heartbroken but the care you all gave was amazing and kind we cant thank you enough

 by Trev & Claire Austin on Bay Vet Group - Paignton
Rainbow Bridge

It's been a week now since bringing Daisy to you to say goodbye and send her peacefully over the Rainbow Bridge.

We would like to thank all those staff, who were kind and understanding and looked after her in her last moments.

Special thanks for the forget me not card that arrived this morning, it's greatly appreciated.

Regards to all

Trev & Claire

 by Mrs Brewer on Bay Vet Group - Paignton
Caring vets

Had to take our lovely 15 year old Jack Russell, Max, over the bank holiday to be put to sleep. It was a very upsetting time for me and my husband. All the staff were very helpful, respectful and compassionate throughout our visit and again when we went back to collect his ashes. We were very pleased with the overall service at what was an upsetting time. I was too upset at the time to express my sincere thanks, hence my review.

 by Karen on Bay Vet Group - Paignton
My oad (old age dog check )

Dan was fabulous professional and so kind .he went above and beyond to look after Arnie who is a 12 year old lab with arthritis and a bit of a food monster .Dan cut his nails .checked him over looked at his bumps t,eeth ,eyes listened to his heart and generally took so much time to cover all his medical issues .he went threw all his medications .supplements and food .and rang to check in on arnie .i xant praise this vet and the surgey enough all 3 of my dogs are cared for here by the most winderful nurses and vets they have all had top nitch care thank you for looking after our 4 legged family members so well

 by Patricia Heywood on Bay Vet Group - Paignton
Best Vets Ever

I cannot recommend Bay vets highly enough. My greyhound suffered a nasty dog attack and all the staff were wonderful to her. Vet Harry did a magnificent job mending her wounds and kept us informed throughout. We had to go daily and every single member of staff were outstanding. I cannot thank them enough and would recommend (and have done) to anyone. Most definitely the very best vets I’ve ever seen and the best vets in the Bay.

 by Angela pett on Bay Vet Group - Paignton

My little man Stewie Eddie Edison went in to have his little man operation and he was very nervous and a little uncooperative, but Dan and the gorgeous nurses and vets dealt with him amazingly, he was a tad noisy when he came round and stubborn , so as to not upset the other patients he came home quicker but he was looked after perfectly, and his follow ups are booked with all details given if we have problems, totally recommend these great people , thanks guys you are all 🌟 stars xx

 by Joanne Court on Bay Vet Group - Paignton

So, my dear old cat took a turn for the worst today and on calling the vet 45 mins before they close, I was pleased they could fit us in. On getting there, the lovely young vet showed us in. A thorough examination of Twiggy confirmed our worst nightmare. All I can say was, during that moment, the vet was absolutely amazing. totally respectful of our cat in his last moments, and let us spend some time with him. Cant recall the vets name, but he was amazing.

 by Melanie Pollard on Bay Vet Group - Paignton
Amazing team

i just wanted to say a big thank you to Emily who saw Blaze yesterday. I was concerned about a clicking noise in his back leg. Emily checked him over with lots of knowledgeable information and a prescription we were quickly back home. Even threw in a few treats for distraction.Great team and highly recommended. Thank you again

Page 1 of 3: